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Terms of Service

Last updated June 21, 20263 min read

These Terms of Service (“Terms”) govern your use of claura. By creating an account you agree to these Terms. If you are creating an account for a minor child, you represent that you are that child's parent or legal guardian.

Key points

  • • One-time $149 per child, with a 25% discount for each additional child.
  • • Full refund within 7 days — as long as no full CBT attempt has been started.
  • • Ask claura is for SHSAT prep only, and conversations are visible to parents.
  • • Practice content is AI-generated, human-reviewed, and not official SHSAT material.

This summary is for convenience — the full Terms below are what govern.

No affiliation

claura is an independent test-preparation platform. We are not affiliated with, endorsed by, or associated with the New York City Department of Education, the NYC SHSAT, or any official testing authority.

Eligibility

Accounts may only be created by adults (18+) acting as parents or guardians. Children's accounts must be set up by their parent or guardian, who must provide verifiable parental consent. See our COPPA notice for how this works.

Seasonal pass

$149one-time, per child
Sibling discount
25% off each additional child on the same parent account.
Covers
The current SHSAT prep season (September through October of the target year).
View plans

Refunds

You may request a full refund within 7 days of purchase. Refunds are not available after the SHSAT test date.

The 7-day refund applies only if you have not yet started a full CBT attempt. Launching the full timed mock exam gives you access to the core of the product, so beginning one ends refund eligibility. Practice drills and individual timed sections do not affect your refund.

Ask claura (AI tutor)

Ask claura, our AI tutor, uses Anthropic's Claude API to provide Socratic guidance. By using Ask claura you separately consent to its use as described in the in-app consent flow. Tutor conversations are visible to your child's parent and retained for 1 year (see our Privacy Policy). Do not use Ask claura for anything other than SHSAT preparation.

If you or your child are in crisis, call or text 988 (the Suicide & Crisis Lifeline). Ask claura is not a substitute for professional help.

Content accuracy

Practice questions are AI-generated and human-reviewed, but are not official SHSAT items and may contain errors. We make no warranty that our content exactly represents the current SHSAT format.

Limitation of liability

claura is provided “as is.” To the fullest extent permitted by law, we disclaim all warranties and limit our liability to the amount you paid in the 12 months before the claim.

Contact

Questions about these Terms? Get in touch.

Email us